How to Order a Replacement Diploma/Certificate

  1. Send an email to registrar@ketchum.edu with the following information:
    1. Name to appear on diploma/certificate (legal name)
    2. Type of diploma or certificate
    3. Date of graduation or issuance of certificate
    4. Latin honors received (if any)
    5. How many diplomas/certificates you want to order
    6. Address where you want the diplomas/certificates sent
    7. The cost is $100 for the first diploma/certificate; and $15 for each additional one
  2. It takes about 4 - 6 weeks to process the request.
  3. Include your payment information with your email request; include the credit card type, card number, expiration date, and CVV code on the back.  Once the charge is processed, you will receive an email confirming the charge.
  4. The diploma/certificate will be sent via UPS, ground.  If you desire an alternate method of delivery, such as Fed Ex, this will be an additional charge.

You will receive an email confirming receipt of your request; and you will be notified when the diploma/certificate is mailed to you.

All replacement diplomas/certificates will contain the signatures of the current MBKU officers, and will be in the current format.

NAME CHANGE:  If you have a name change, we require 2 forms of a government-issued ID with your new name.  These can be your new Driver’s License; current passport; court document (such as a marriage license).  Diplomas will not be ordered without these documents.  With a name change, you also need to return your original diplomas (in the old name) before the new diplomas can be mailed to you.  You are not allowed to hold a diploma in more than one name at the same time.

If you have any questions, please send an email to registrar@ketchum.edu.  Thank you.

How to Order an Official Transcript

We’re pleased to announce the availability of a new online service, Transcript Ordering. Transcript Ordering allows you to order official transcripts via the Web at any time, 24/7. Official transcripts can be delivered electronically in as little as 15 minutes from when we receive your order!

You can order as many transcripts as you like in one online session using any major credit card. There is a fee of $10 per transcript.  Real‐ time email and mobile text alerts keep you up‐to‐date on the status of your order. You can also track your order on the Transcript Ordering Web site.  

Among the benefits that you will realize from online Transcript Ordering are:

  • Convenient 24/7 access
  • Electronic delivery in 15 minutes (if there are no holds on your student account)
  • Secure transactions
  • Immediate, secure electronic transcript delivery worldwide
  • Automatic order updates via mobile text alerts and email
  • Online order tracking
  • Ability to order multiple transcripts for multiple recipients in one order.

Transcript Ordering is provided through the National Student Clearinghouse, a nonprofit organization serving the higher education community for more than 21 years.

Transcript Update

Due to the current situation, official transcripts may be delayed.  Please allow extra time for processing.  You are still able to view and print your unofficial transcripts any time.  They are located on the Students tab / Documents & Forms / My Unofficial Transcript. 

Enrollment Verification

Degree Verification

Residency Verification

  • If you are an Alumna or Alumnus of MBKU Residency Programs, please download the enrollment & degree verification form located in the Forms section, sign, scan and send it to edean@ketchum.edu. We will provide a letter stating the residency program information as well as the completion date on our letterhead.
  • If you are a third party or employer, please send your residency verification form to edean@ketchum.edu or 714.992.7871.