How to Order An Official Transcript

We’re pleased to announce the availability of a new online service, Transcript Ordering. Transcript Ordering allows you to order official transcripts via the Web at any time, 24/7. Official transcripts can be delivered electronically in as little as 15 minutes after we process your order!

You can order as many transcripts as you like in one online session using any major credit card. There is a fee of $15 per transcript.  Real‐ time email and mobile text alerts keep you up‐to‐date on the status of your order. You can also track your order on the Transcript Ordering Web site.  

Among the benefits that you will realize from online Transcript Ordering are:

  • Convenient 24/7 access
  • Electronic delivery in 15 minutes (if there are no holds on your student account)
  • Secure transactions
  • Immediate, secure electronic transcript delivery worldwide
  • Automatic order updates via mobile text alerts and email
  • Online order tracking
  • Ability to order multiple transcripts for multiple recipients in one order.

Transcript Ordering is provided through the National Student Clearinghouse, a nonprofit organization serving the higher education community for more than 21 years.

How do I order a pdf of my official transcript?

During the ordering process, you will be given the option to send your official transcript electronically. You will need to provide the email address of the receiving party. You are also responsible for ensuring that the receiving party understands that they are responsible for downloading your transcript when they are notified that it is available. The downloading of your transcript PDF file will be done in a secure and encrypted manner.

Attachments/documents can be uploaded during the ordering process.

If you attended MBKU before 1991, a pdf version of your official/unofficial transcript may take longer since they need to be digitized.  Please allow additional time.

How do I include a document (attachment) with my transcript order?

During the ordering process you have the opportunity to upload a document.  If the document requires processing by the registrar office, then you can email your attachment to registrar@ketchum.eduor drop it off at our office between 8:00 a.m. and 5:00 p.m. Once our office process the attachment, you will receive an email that your order is now complete.

Why am I being asked for an authorization?

For your protection, National Student Clearinghouse requires additional confirmation that the student is the person ordering the official transcript. The authorization is required when the information entered during the ordering process doesn't match what MBKU has on record for the student. 

How do I get unofficial transcripts?

Log into My.Ketchum.edu and choose the My Records tab. Select Unofficial Transcript. We are not able to provide PDF version of the Unofficial Transcript at this time.