Frequently Asked Questions

FAQs

Get help using 'FAQs'
How do my student accounts work?
You have two separate Student Accounts:
  1. Campus Store Account: books, equipment, etc. are charged here. Electronic statements are viewable on Transact and payments can be made directly online.
  2. Tuition Account: Your tuition is charged here and any loans, scholarships, etc. are posted against this account. More information regarding tuition charges will be posted on the Portal during the summer and the Financial Aid Office will correspond with you via email as needed.
Where do I go for more Financial Aid information?
Please visit the Financial Aid tab of the portal for more information.
 
How do I sign up for work-study?
Contact Financial Aid at financialaid@ketchum.edu. You can also check out the Work Study/Student Employment page of the Financial Aid tab for more information.
 
I have a visible/invisible disability for which I might need accommodations. Is that possible?
Yes. You may request accommodations at any time through Student Disability Services. Please reference the accommodations policy here. Also, refer to the SDS brochure in the "Handouts" portlet on this page.
 
What are the computer requirements for MKBU?
Please see the "Recommended Computer Standards" document in the Helpful Documents section on the right side of this page. Note: SCCO does not require students to have laptops anymore. SPAS and COP still require their students to have laptops.
 
How does parking work?
Parking permits are available for purchase via the portal starting August 2.  For more information, or to purchase a permit, please see the MBKU Parking page on the Online Forms tab.
 
 You will not need a permit to park in the parking facility during orientation but you will need a permit once classes begin.  Parking is first-come, first-served.
 
How do I get to Ketchum Health Anaheim?
Whenever students need to travel between campuses, it is expected they have/find their own transportation. Most classes figure out a carpool system via Google Doc spreadsheet, Facebook group, Uber/Lyft, or whatever works best for them. This is not something managed by MBKU.
 
When do students usually move in/sign a lease?
Students usually move in during July or the beginning of August before school starts. Start contacting the apartment complexes in the area now and put your name on waiting lists if necessary. Check out Housing Information for additional information and assistance.
 
What is the University policy concerning drugs and/or alcohol?
By law, MBKU cannot and does not tolerate the illegal use of drugs and/or alcohol. We are required to maintain a policy that ensures that students are absolutely prohibited from the unlawful possession, use, or distribution of illicit drugs and alcohol on university property or as part of any university activity. Examples of controlled substances covered under this policy include narcotics (heroin, morphine, etc.), Cannabis (marijuana, hashish), stimulants (cocaine, diet pills, etc.), depressants (tranquilizers), hallucinogens (PCP, LSD, "designer drugs," etc.), and alcohol. For the complete policy regarding alcohol and drug use, please refer to the MBKU Student Handbook.
 
Am I required to have health insurance?
As of January 1, 2020, all California residents (regardless of citizenship status) are required to have qualifying health insurance coverage throughout the year. Residents who fail to maintain coverage each month could face a penalty at tax time, unless they qualify for an exemption. Generally, the penalty will be $850 or more when you file your state income tax return for the previous year. Insurance coverage is an expense that may be added to your financial aid budget/funding. Contact Financial Aid for more information.
 
If you plan on going out-of-state over school breaks or on clinical rotations, please make sure you have adequate coverage. Not all plans may be used outside of California.
 
The options available to students to meet this requirement are:
  • You may be covered under a family policy.
  • You may be covered through an employer-sponsored policy.
  • You may be covered by Medi-Cal.
  • You may be covered by a policy you have purchased for yourself. In California, you may seek coverage through www.coveredca.com or www.healthcare.gov.

MBKU Online Book Store

Get help using 'MBKU Online Book Store'

Once on the Bookstore site, use the drop-down box in the left-hand corner to select your program, and then select each book title to see where it can be purchased. Class numbers are in the right-hand column under "Tags" and Library availability is in the "Comments" column.

MBKU Online Book Store

Helpful Documents

Get help using 'Helpful Documents'

  • General

    Computer Standards for Students 2024-25

    Note: SCCO no longer requires laptops. Laptops are still required for SPAS and COP students.

    Required
    24-25_Computer_Requirements_Students_2024-2025.pdf
    ExamSoft/Examplify FAQs
    Required
    ExamSoft Info and FAQ.pdf
    Student Disability Services (SDS) Brochure
    Required
    SDS Brochure.pdf
    Title IX Brochure
    Required
    Title IX Brochure.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • SCCO
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.